The Quick variation: If you’re searching for exclusive gemstone or special wedding gift, Leibish & Co. provides a sturdy stock of high-quality, colourful, and conflict-free expensive diamonds and gems. The family-run business was operating live chat online adult since 1998 with a personal touch that has gained perform business worldwide. Leibish & Co. makes it simple purchasing loose stones or perhaps to utilize their free of charge «Design your very own» instrument to take the ideal little bit of jewelry your. With decades of experience and strong artistry under their buckle, Leibish & Co. is found on the brink of expanding its supply to watches and other accessories.
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Whenever Leibish Polnauer launched his first online diamond company in 1998, it got nearly an entire day to upload one picture and explanation to their web site â but he had been a visionary just who watched possible in the fledgling arena of e-commerce. «When he sees the possibility in an idea, he will try everything in his power to advance with-it,» stated Benji Margolese, Director of Content promotional for Leibish & Co.
Leibish developed a fruitful, family-run operation together with his partner and kids helping in leadership positions. They’ve got cultivated a successful web based business with workplaces situated across the world. Leibish & Co. is a leader in distinctive coloured diamonds and gemstones which are hard to find someplace else. Its expensive diamonds may also be conflict-free, and that’s a key point for several shoppers.
«People arrive at us because they search for something only a little various, something more special than the rest of us has,» Benji said.
While Leibish & Co. offers top-quality old-fashioned expensive diamonds, the business specializes in colorful, distinctive jewellery. When asked why business features this type of increased customer return rate, Benji easily pinpoints the main reason.
«its a mix of excellent items, great service, and jewellery created toward greatest levels of excellence,» the guy stated. «The precious jewelry we make is certainly not your everyday, mass-produced type of product. Every piece is actually tailor-made to completely fit the diamond or gem opted for of the client.»
A household Affair With individual Service
Leibish & Co. is a real household company, with Leibish’s friends playing important functions inside company.
Leibish serves as creator and chairman associated with organization, while their girlfriend, Rosi, will be the business’ occasions management. Their unique oldest daughter, Chavi, functions as the Lead Jewelry Designer â and that’s a huge responsibility since custom jewelry comprises a lot more than 50percent for the business’s company, Benji said.
Leibish’s oldest son, Yossi, will be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, that is a graduate on the Gemological Institute of America, may be the Chief Diamond Buyer for all the business. «Shmulik is actually, truly, one of the majority of talented tone diamond experts in the industry,» Benji mentioned.
Leibish’s child Itzik may be the organization’s COO and operates the ny office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kids, will be the organizations CFO.
«as among the longtime members of the team, I can let you know that, although there is not any relation, they start thinking about myself, yet others, part of their family,» Benji stated. «everyone bring our personal expertise for the business, but work together to regularly develop the company.»
Clients are in addition addressed like household at Leibish & Co., where the business invests power into individual solution and income. «if you’ve ever addressed one specific broker, eg, that is the exact same person you’ll constantly cope with, no matter what you are calling or writing within,» Benji said. «we do not believe in moving clients around to various divisions when they’ve a question or certain concern they wish to deal with.»
Clients Come From all around the World
Leibish has certain different sorts of customers: you’ll find consumers, whom largely shop through internet site, merchants, and those from inside the trade business, which usually go to the organizations primary offices in ny, Israel, and Hong Kong.
Nearly all Leibish & Co.’s clients are from the U . S .. Their subsequent hottest market is actually Canada, followed closely by the United Kingdom, Australian Continent, Hong-Kong, and remainder of European countries.
Customers at each and every period of life shop at Leibish & Co., though nearly all are amongst the centuries of 35 and 54, Benji said. Additionally, the company garners about 300,000 website visits monthly â and keeps nearly all of the clients finding its way back.
«With over a 70per cent return customer standing, we stay among the most popular organizations within market,» he stated.
Colourful Diamonds & Gemstones With a «Design a» Option
Leibish & Co. carries high-end precious jewelry, but in addition maintains inventory flexibility, specifically for on-line clients, Benji mentioned. The organization offers a huge selection of loose diamonds and important gemstones, but their important products are personalized jewelry projects.
«We keep a large selection of multicolor diamond and gem stone jewellery, which includes on the rarest hues ever before observed,» he said. «Our company is known well by all of our bread-and-butter services and products â yellowish diamond and green diamond engagement rings. However, we offer expensive jewelry of nearly every shade, and valuable gems â such as sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless expensive diamonds, too, but all of our expertise is within the field of color.»
For customers who’ve some thing at heart and want help which makes it a real possibility, Leibish & Co. supplies a «Design your very own» precious jewelry device, which Benji stated is actually their most popular item.
«normally, while looking for a particular piece, folks frequently want particular rocks and placing styles they will have currently dropped in deep love with,» the guy said. The «Design your own personal» instrument enables customers to create an item using the stone, placing, and metal regarding option.
«permits these to bring their aspirations your â with this knowledge in craftsmanship,» Benji informed you.
Extras & brand new Online Tools available for Leibish & Co.
whilst looks forward to the long term, Leibish & Co. is actually gradually changing toward higher-ticket items and much more item range. The company feels comfy branching out to new products as a result of the devotion and passion it pertains to most appropriate its recent designs.
«we talked-about launching a variety of accessories â like deluxe watches, purses, and even pens,» Benji mentioned. «But we made a decision to wait until we very first perfected our very own main distinctive line of product, which can be diamond jewelry.»
Leibish & Co. can searching for ways to continue refining the well-known web site, too. One of the ways it intends to boost the web knowledge is through exposing enhanced truth features, which will provide digital shoppers a lot more of an in-store knowledge.
As a business using its roots in colorful expensive diamonds and ecommerce, Leibish & Co. consistently innovate in a normal industry which views modification just like the exemption, perhaps not the guideline.